Privacy Policy

At FlukeLady.com, I value your privacy and am committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and share information when you visit my website, make purchases, or interact with my services.

Information I Collect

I may collect the following types of information:

Personal Information:
- When you make a purchase, I collect your name, email address, shipping and billing addresses, and payment details to process your order.
- When you subscribe to my mailing list, I collect your email address.
Non-Personal Information:
- I collect data about your use of my website, such as your IP address, browser type, pages visited, and interactions with my site. This is collected via cookies and similar technologies like Google Analytics and Meta Pixel.
Order Fulfillment Information:
- For orders containing print-on-demand items (e.g., clothing and greeting cards), I share order details, including the items ordered and shipping information, with Printful, my third-party fulfillment partner.

How I Use Your Information

I use the information collected to:

Process and fulfill your orders, including payment processing through PayPal.
Provide customer support.
Communicate with you about your orders, promotions, and updates (if you opt-in).
Analyze site usage and improve my website, products, and services using tools like Google Analytics and Meta Pixel.
Comply with legal obligations.

Third-Party Services

I only share your information with the following third-party services to facilitate my business operations:

Payment Processing:
- Payments are processed through PayPal, which accepts Visa, Mastercard, American Express, Discover, Google Pay, and Apple Pay. Your payment details are securely transmitted and processed; I do not store your payment information.
Order Fulfillment:
- Orders containing print-on-demand items are fulfilled by Printful, which receives necessary order details for processing and shipping.
Marketing:
- If you opt-in to my mailing list, your email address will be managed through Sender.net.
Analytics and Advertising:
- I use Google Analytics and Meta Pixel to track site activity and understand how users interact with my website. This helps me improve user experience and deliver targeted advertising.

Cookies and Tracking Technologies

My website uses cookies and similar technologies to:

Provide essential website functionality.
Remember your preferences.
Analyze website traffic and usage.

You can adjust your browser settings to block or delete cookies, though doing so may affect your experience on my site.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications by unsubscribing from my mailing list.
Disable cookies through your browser settings.

Data Retention

I retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Security

I take appropriate technical and organizational measures to protect your personal information. Your payment information is never stored on my website. In order to provide the most secure experience, payment information is not processed on my website – instead, your payment information is sent to PayPal and/or Google (when using Google Pay) and/or Apple (when using apple pay) where their advanced security infrastructure protects your financial data.

Children’s Privacy

My website is not intended for individuals under the age of 13, and I do not knowingly collect personal information from children.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. The latest version will always be available on this page, and I encourage you to review it periodically.